Document Type
Dissertation
Degree
Doctor of Business Administration
Major
Business Administration
Date of Defense
3-24-2023
Graduate Advisor
Ekin Pellegrini, Ph.D.
Committee
Bettina Casad, Ph.D.
Ekin Pellegrini, Ph.D.
Gerald Gao, Ph.D.
Abstract
Workplace Ostracism is a common social phenomenon that impacts individuals of diverse backgrounds, across various industries, and cultural experiences. Literature to date highlights direct and indirect relationships of workplace ostracism, concerning the psychological and behavioral outcomes an individual may experience and the impact to organizational goals. Of existing literature, studies have focused on acts of ostracism conducted in face-to-face (F2F) environments or in F2F workplace situations. With the COVID-19 Pandemic, many companies were forced into teleworking situations, where work continues to be conducted outside of the central work office or facility (remote). With the shift in working environments, the prevalence of workplace ostracism in a remote work environment is unknown; therefore, this study examines the prevalence and associated acts of workplace ostracism in a telework environment. Through our qualitative analysis, our findings indicate that ostracism does exist within the hybrid/remote environment and varies from exclusion from virtual engagements (meetings, chats, and/or calls), through limiting learning opportunities, and little to no interaction with peers regarding shared statements of work. Implications regarding the findings of the study are discussed, in addition to practical implications, limitations, and future research opportunities.
Recommended Citation
Saunders, Quiméka Nicole, "See Me from Behind the Screen: Workplace Ostracism in a Remote Environment" (2023). Dissertations. 1308.
https://irl.umsl.edu/dissertation/1308
Included in
Business Administration, Management, and Operations Commons, Organizational Behavior and Theory Commons